Aegis
Services & Support

Partner for Life

New World Systems has developed Public Safety expertise by working closely with agencies for more than 25 years. Our solutions, service and support is built around our customers’ needs.

“I was very impressed with New World’s project management team during the implementation. It was obvious that going live on time was just as important to them as it was to us. They worked over sixteen hour days, just so they could train our department in shifts – one class during the day and one class at night.”

Lieutenant Mike Putnal
Galveston, TX



Our Professional Services and Support Staff Enables Our Customers to Gain Maximum Value from their Aegis Solutions.

 

  • Project Management Institute of America Standards
  • Highly Experienced Project Managers
  • Professional On-Site Training and Installation
  • Tailored Training for Each Project
  • Timely Call Center Resolution
  • Dedicated Customer Care Manager
  • Annual Executive Conference
  • Regional and State User Groups
  • On-Going Software Enhancements and Updates
  • Very High Customer Satisfaction

 

 

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Corrections Management

  • Does your current Corrections solution provide real time tracking via a handheld wireless device?

Service & Support

  • 24 x 7 Customer Support
  • No Charge Software
    Enhancements
  • On-Site Professional Services
  • Data Conversion Expertise
  • Dedicated Customer Care
    Representatives
  • Very High Customer Loyalty