“The CAD system will streamline dispatching operations. For example, the mapping capabilities show the dispatcher the location of each unit, so the closest unit is dispatched to the scene. We will also be able to design our own run cards to ensure our processes are followed and each call for service gets the appropriate service and equipment at the scene. Overall, we will decrease response times and enhance services to our community.”
New World’s Aegis Computer Aided Dispatch (CAD) software is a comprehensive and easy-to-use solution that effectively manages single or multi-jurisdictional dispatching activities for Law Enforcement, Fire and EMS. Fully and seamlessly integrated with GIS Mapping, Mobile Computing, Records Management and the rest of the Aegis suite of Public Safety software, Aegis CAD provides the information and communication essential to improving the speed and quality of emergency response when seconds count.
Decrease Response Times
Advanced features including automatic address verification, real-time GPS unit locations, dynamic unit recommendations, rip and run reports, etc. allow call takers and dispatchers to quickly make urgent decisions and significantly decrease response times.
Increase First Responder Safety
By providing instantaneous information such as preplans, hazards, wants and warrants, etc., to dispatchers and field personnel, Aegis CAD significantly increases the level of safety for law enforcement and fire responders.
More Location Information with Advanced Mapping
Aegis CAD maps provide a wealth of valuable information to improve tactical analysis and enhance situational awareness and preparation. The use of embedded ESRI mapping technology within Aegis CAD offers fast access to necessary information and an optimal environment for making quick decisions.
More Features
Robust Mobile Messaging and Silent Dispatching
Alerts and Timers Increase Responder Safety
Enhanced-911 and Phase II Cellular Calls
Full-Featured Command Line Capabilities
Integrated Automatic Vehicle Location (AVL)
Station Toning and Paging Interfaces
Built in Reports
Simplified Map Updates through ESRI ArcGIS Applications